Privacy Policy

PRIVACY POLICY

Welcome to MYCOPIERS, operated by L & S GROWER TECHNOLOGY SDN. BHD. (Company No: 1131378-W). We are committed to safeguarding your privacy in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website (mycopiers.my), social media platforms, and digital advertising services.

1. Collection of Personal Data

We collect personal data through:

  • Website forms, email inquiries, or calls.
  • Social media interactions (Facebook, Google, TikTok, Instagram, etc.), including advertisements and messaging platforms.
  • Analytics tools used in social media and online advertising campaigns.
  • Cookies and tracking pixels from our digital advertisements on third-party platforms.

Types of data collected:

  • Personal information (e.g., name, email, phone number, and address).
  • Business details (e.g., company name and role).
  • Data from social media interactions (e.g., likes, shares, comments, and direct messages).
  • Behavior and preferences data from advertising platforms (e.g., ad engagement, clicks, and page views).

2. Purpose of Collecting Personal Data

We collect your personal data to:

  • Deliver services such as photocopier rentals, maintenance, and consultations.
  • Process transactions, invoices, and payments.
  • Optimize social media advertising campaigns across platforms like Facebook, Google, TikTok, and Instagram.
  • Respond to inquiries received via social media messaging tools or website forms.
  • Personalize marketing efforts, including retargeting ads based on previous interactions.
  • Conduct performance analysis of digital advertisements.
  • Comply with legal and regulatory requirements.

3. Use of Data for Social Media Advertising

Your data may be used for targeted advertising campaigns, including but not limited to:

  • Creating custom audience groups on platforms such as Facebook, Instagram, TikTok, and Google.
  • Running retargeting campaigns using cookies and tracking pixels.
  • Displaying tailored ads based on user behavior and preferences.
  • Using aggregated and anonymized data for insights and advertising optimization.

All digital advertising activities comply with relevant laws, platform policies, and the PDPA.

4. Disclosure of Personal Data

Your data may be disclosed to:

  • Advertising platforms (e.g., Facebook, Google, TikTok, Instagram) for campaign execution.
  • Service providers assisting with marketing and analytics.
  • Regulatory bodies or law enforcement if required by law.
  • Other parties with your explicit consent.

We do not sell or share your personal data with unauthorized third parties.

5. Cookies and Tracking Technologies

Our website and advertising campaigns use cookies and tracking pixels to:

  • Monitor and improve ad performance.
  • Track user engagement across platforms.
  • Retarget users who have previously interacted with our website or ads.

You can manage or disable cookies in your browser settings. Note that doing so may affect your ad experience.

6. Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. This includes safeguarding data shared through social media advertising platforms. However, no system is entirely secure; users are encouraged to practice safe online habits.

7. Your Rights

In accordance with the PDPA, you have the right to:

  • Access and correct your personal data.
  • Withdraw consent for personal data processing.
  • Opt-out of targeted advertisements or retargeting campaigns.
  • File a complaint with the Personal Data Protection Commissioner if necessary.

To exercise these rights, please contact us using the information below.

8. Retention of Data

Your personal data will be retained only as long as necessary for advertising, business operations, or as required by law. Once no longer needed, the data will be securely deleted or anonymized.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, advertising strategies, or legal requirements. Updated versions will be posted on our website with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, including its use for social media advertising, please contact us:

L & S GROWER TECHNOLOGY SDN. BHD. (1131378-W)
B-2-12A, Menara RA Jln Dataran SD2, PJU9, Bdr Sri Damansara, 52200 KL
+6018-772 9888 | +603-62637707

Email : hello@mycopiers.myhttps://mycopiers.my/contact-mycopiers/

We value your privacy and are committed to ensuring that your data is handled responsibly and transparently. Thank you for trusting MYCOPIERS.

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