Service Engineer (MFP / Photocopier)
Working Hours & Operating Base
Standard Working Hours:
Monday–Friday: 8:30 AM–6:00 PM
Saturday: 8:30 AM–1:00 PM
Operating Base & Workshop:
No. 8, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
Job Responsibilities
- Install, configure, maintain, troubleshoot and repair multifunction printers (MFP) and photocopier machines at customer premises.
- Diagnose and resolve mechanical, electrical, hardware and basic network-related issues.
- Perform preventive maintenance and routine servicing to ensure optimal machine performance.
- Support copier brands including Canon, Konica Minolta, Ricoh and Fujifilm.
- Configure printing, scanning, network connectivity and related functions.
- Respond promptly to service calls and minimize machine downtime.
- Maintain accurate service reports, repair records and spare parts usage.
- Provide basic machine operation guidance and technical support to customers.
- Work closely with the Service Department to ensure customer satisfaction.
Job Requirements
- Minimum SPM / Certificate / Diploma in Electrical, Electronics, IT, Mechanical Engineering or related field.
- Must possess own transportation and a valid driving licence.
- Willing to travel to customer sites within Kuala Lumpur, Selangor and Putrajaya.
- Experience in servicing photocopiers, printers or MFP machines is an added advantage.
- Basic knowledge of networking, printer drivers and troubleshooting.
- Able to work independently and handle on-site service assignments.
- Good problem-solving skills, responsible attitude and customer service mindset.
- Fresh graduates with technical knowledge and willingness to learn are encouraged to apply.
Employee Benefits
Join MYCOPIERS and grow your technical career with us!
How to Apply for This Role
Application requirement: Submit your updated resume.
Please attach your updated resume before sending your email.
Direct recipient: hello@mycopiers.my
Subject: Job Application – Service Engineer (MFP / Photocopier)

