Privacy Policy & Personal Data Protection Notice

1. About This Notice

This Personal Data Protection Notice (“Notice”) is issued by L & S Grower Technology Sdn Bhd (Registration No: 201501006046 / 1131378-W) trading as MYCOPIERS (“we”, “us”, or “our”), having its primary office and refurbishment workshop at No.8, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya, Selangor, Malaysia.

This Notice explains how we collect, process, manage, and protect personal data in connection with your use of our corporate website (https://mycopiers.my) and your commercial interactions with us regarding office copier rental, sales, maintenance, consumable supplies, and related managed print services across Kuala Lumpur, Selangor, and Putrajaya. This Notice is provided in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA), as amended from time to time.

2. Information We Process

Depending on how you communicate with us, we may process relevant personal data including:

• Business Contact & Identity Details: Your name, business designation/title, company or organisation name, corporate email address, and office or mobile telephone numbers.
• Premises & Delivery Location: Commercial office address, building name, floor level, and delivery accessibility notes in Kuala Lumpur, Selangor, or Putrajaya.
• Copier Requirements & Enquiry Records: Estimated monthly print volume, colour vs monochrome printing requirements, paper formats (A4/A3), network scanning preferences, and machine model selections.
• Commercial Correspondence: Records of communications transmitted via WhatsApp, email correspondence, technical support tickets, and telephone notes.
• Technical Request Logs: Standard network metadata collected when your browser contacts our web host or remote media resources, such as your IP address, browser type, device characteristics, date/time stamps, and referring URLs.
• Privacy Preferences: Records of your consent choices regarding optional external content (e.g., interactive Google Maps and embedded YouTube video).
• Job Applicant & Recruitment Information: When applying for open positions via email, we process your full name, contact phone number, email address, curriculum vitae / resume, employment history, qualifications, and any current or expected salary details you voluntarily submit.

Note: We do not collect government identity-card numbers, biometric data, sensitive financial records, or credit card details through this website.

3. Sources of Information

Personal data processed by MYCOPIERS is obtained through:

• Direct Communications: Information provided voluntarily when you message our official WhatsApp numbers, call our office desk, or email RFQs/enquiries to our corporate inbox.
• Official Social Account Interactions: Messages, feedback, or comments sent to our official profiles on Facebook, Instagram, Threads, or TikTok.
• Website Requests: Technical data transmitted by your web browser when loading pages or requesting resources.

Important Notice: The existence of a publicly visible social media profile does not constitute automated permission for MYCOPIERS to extract your contact details or enrol you into promotional marketing lists.

4. Purposes of Processing

We process personal data for legitimate, specific business purposes:

• To evaluate your office printing requirements and prepare accurate copier rental, purchase, or service quotations.
• To coordinate logistics, equipment delivery, technical installation, network driver setup, and user briefing at your office.
• To provide preventive maintenance, dispatch field technicians for repairs, and fulfill ongoing toner and replacement-parts supply under active rental packages or service contracts.
• To administer billing, issue formal e-Invoices and receipts, and maintain statutory financial and accounting records required under Malaysian company law.
• To maintain website performance, monitor server stability, and prevent unauthorised access or security incidents.
• To send service notifications essential to your existing contract or open enquiry (such as technician dispatch updates or critical maintenance notices).
• Where separately agreed, to communicate relevant copier promotions, rental upgrades (e.g., Start Rental Plan updates), or seasonal business offers.
• To evaluate applicant qualifications, assess employment suitability, communicate regarding job applications, schedule interviews, and process recruitment decisions for vacancies at MYCOPIERS. (Recruitment data is strictly restricted to hiring purposes and is never treated as marketing consent or shared with advertising systems).

5. Required vs Optional Information

You are completely free to browse this website anonymously without submitting any personal data.

When you request a copier quotation, schedule a machine demonstration, or arrange on-site servicing, basic contact information (your name, company, location, and phone number) is necessary. If you choose not to provide this information, we will be unable to prepare an accurate commercial proposal or dispatch technicians to your office.

Participation in optional promotional updates is entirely voluntary and is never a prerequisite for requesting a quote or entering into a copier rental agreement. We do not apply blanket “by browsing you consent to everything” terms.

6. Social Media & Direct Marketing Communications

We maintain official presences on social platforms including Facebook, Instagram, Threads, and TikTok. Information submitted via these platforms is managed according to this Notice as well as the platform's own operating rules.

How to Opt Out of Marketing: If you receive promotional communications from MYCOPIERS and no longer wish to receive them, you may withdraw your marketing permission at any time:

• Reply STOP to any promotional WhatsApp message received from our team.
• Send an email to hello@mycopiers.my with the subject line “Personal Data / Privacy Request” stating your opt-out request.

Operational Note: Our team manually records opt-outs in our communication suppression records. Opting out of promotional messages will never affect operational communications necessary to service an ongoing copier lease, active machine breakdown, or existing enquiry.

7. Advertising & Remarketing Practices

Remarketing involves displaying relevant online advertisements to people who have previously visited a website or engaged with digital marketing content.

Google Tag Manager Infrastructure & Consent Mode: This website incorporates Google Tag Manager (container ID GTM-W9LW3F9D) governed strictly by Google Consent Mode v2. All measurement and advertising storage categories (analytics_storage, ad_storage, ad_user_data, ad_personalization) are configured to denied by default. The external GTM script is not loaded before you explicitly grant permission for Analytics or Advertising in Privacy Settings. Merely granting permission for interactive Google Maps does not load GTM.

Current Operational Status: While the consent-gated GTM infrastructure is installed, MYCOPIERS does not currently operate third-party advertising tracking pixels (such as Meta Pixel), server-side conversion tracking APIs, or customer audience list matching (uploading customer email/phone lists to advertising networks) on this website. Container tags remain subject to internal tag-level consent verification before any live measurement or marketing tags fire.

Should advertising tools be introduced in the future, they will strictly be subject to upfront consent controls in our Privacy Preferences panel, and this Notice will be revised prior to deployment. Contacting MYCOPIERS or accepting functional website preferences never authorises customer-audience matching.

8. Cookies, Local Storage & External Content

We maintain strict data minimisation regarding browser storage:

• Essential Functional Storage: We use your browser's local storage strictly to remember your privacy choices (e.g., whether you have permitted interactive maps). This storage contains no personal identity data.
• Google Maps Presentation Embed: On our Contact page, an interactive map is available to assist you in locating our Sunway Damansara office. To protect your privacy, this map does not load automatically. It only connects to Google LLC servers after you click “Load Google Map” or accept external content in Privacy Settings. When loaded, your browser transmits standard HTTP request headers and IP data governed by Google's Privacy Policy .
• YouTube Video Presentation Embed: On our About Us page, an optional informational video about MYCOPIERS is hosted on YouTube (Google LLC). To protect your privacy, this video does not load automatically, and no connections or requests are made to YouTube prior to your authorization. It connects to YouTube only after you click “Load YouTube Video” or enable external content in Privacy Settings. When loaded, your browser transmits standard HTTP network request metadata (including your IP address and device technical details) to YouTube/Google servers and may receive YouTube cookies and identifiers, governed by Google's Privacy Policy . You may also access the video directly on YouTube without loading the embedded player.
• Google Tag Manager & Measurement Tags: If you explicitly consent to Performance & Analytics in our Privacy Settings, Google Tag Manager loads asynchronously to measure anonymous site navigation. When enabled, Google may set standard measurement identifiers (such as _ga). If you withdraw consent, your preference is immediately recorded, consent signals are updated to denied, and accessible first-party measurement cookies are cleared.
• Self-Hosted Media: Hero still images and video animations are served from our local application media directory, avoiding third-party advertising tracking.

9. Recipients of Personal Data

We do not sell, rent, or trade your personal data. Personal data may be accessed by or shared with:

• Authorised administrative, sales, logistics, and technical staff of L & S Grower Technology Sdn Bhd. For job applications, access is strictly confined to authorised hiring managers and personnel involved in candidate review.
• Cloud hosting and network infrastructure providers (e.g., Vercel Inc.) facilitating secure website delivery.
• Telecommunication and messaging service providers (e.g., WhatsApp / Meta Platforms) used to transmit requested messages.
• Auditors, legal advisers, and statutory authorities (such as the Inland Revenue Board of Malaysia / LHDN or Royal Malaysia Police) where disclosure is mandatory by law.

10. Lead Form & CRM Integration Status

Our website codebase contains a presentation container designed for potential future integration with official quotation embed code (such as GoHighLevel / GHL).

Current Status: This container is completely unconfigured (`enabled = false`). It does not load external scripts, transmit background requests, or store lead submissions. All quotes are initiated directly through WhatsApp, telephone, or email channels. If external form integrations are activated in the future, explicit data-handling disclosures and consent mechanisms will be provided at the point of submission.

11. International Transfers of Personal Data

While our commercial operations, offices, and workshops are based in Petaling Jaya, Malaysia, technical services supporting website delivery, cloud hosting, and global communication infrastructure may process request metadata on servers located outside Malaysia.

Where cross-border transfers occur, we take reasonable steps to ensure service providers maintain data protection standards comparable to Malaysia's PDPA requirements.

12. Purpose-Based Data Retention

We do not retain personal data indefinitely. Information is retained only as long as necessary to fulfill the specific purpose for which it was gathered:

• Active Rental Leases & Client Records: Maintained throughout the contract duration plus statutory retention periods required by Malaysian tax, corporate, and limitation laws (typically up to seven years).
• General Quotation Enquiries: Retained for a reasonable operational window to assist subsequent enquiries, after which non-converting records are deleted or archived.
• Job Applications & Resumes: Retained on a purpose-based timeline only as long as necessary to assess candidate suitability, finalize recruitment for the respective opening, or address related recruitment enquiries, after which non-hired candidate submissions are securely deleted.
• Marketing Suppression Records: A minimal record of your opt-out request is retained indefinitely to ensure our staff do not contact you for promotional purposes in the future.

13. Security Practices

We implement reasonable technical, operational, and organizational security measures to protect personal data against loss, misuse, modification, unauthorized or accidental access or disclosure. These include secure HTTPS/TLS encryption in transit, strict internal access controls, and administrative policies for staff handling customer files.

Disclaimer: While we implement diligent protective controls, no method of transmission over the Internet or electronic storage is completely impenetrable, and we cannot warrant absolute invulnerability.

14. Your Rights Under the Personal Data Protection Act 2010

Subject to statutory exceptions and verification of your identity, you have the following rights under Malaysian law:

• Right to Access: Request a copy of your personal data processed by MYCOPIERS.
• Right to Correction: Request the correction or updating of inaccurate, incomplete, or misleading data.
• Right to Withdraw Consent: Withdraw consent previously given for commercial marketing communications.
• Right to Prevent Direct Marketing: Request that we cease contacting you for direct promotional marketing purposes.
• Right to Prevent Processing Causing Damage or Distress: Request the limitation of processing that causes or is likely to cause substantial unwarranted distress or damage.
• Data Portability: Where applicable under amended provisions and technically feasible, receive your data in a structured, commonly used format.

15. Notice Revisions & Corporate Contact

We may periodically review and update this Notice to reflect changes in our operational procedures or Malaysian legal requirements. Significant changes will be announced on this website. A revision to this Notice will not be treated as automated consent for new processing categories requiring explicit permission.

1. Mengenai Notis Ini

Notis Perlindungan Data Peribadi ini (“Notis”) dikeluarkan oleh L & S Grower Technology Sdn Bhd (No. Pendaftaran: 201501006046 / 1131378-W) yang beroperasi di bawah nama perniagaan MYCOPIERS (“kami”), beralamat di No.8, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya, Selangor, Malaysia.

Notis ini menerangkan cara kami mengumpul, memproses, mengurus dan melindungi data peribadi anda berkaitan dengan penggunaan laman web rasmi kami (https://mycopiers.my) serta urusan perniagaan anda bersama kami mengenai penyewaan mesin fotostat, jualan, penyelenggaraan, bekalan dakwat toner dan perkhidmatan cetakan terurus di Kuala Lumpur, Selangor dan Putrajaya. Notis ini disediakan selaras dengan peruntukan Akta Perlindungan Data Peribadi 2010 (APDP / PDPA) di Malaysia serta undang-undang berkaitan yang dipinda dari semasa ke semasa.

2. Maklumat Yang Kami Proses

Bergantung kepada cara interaksi anda bersama kami, data peribadi yang mungkin diproses merangkumi:

• Maklumat Pengenalan & Perhubungan Perniagaan: Nama anda, jawatan, nama syarikat/organisasi, alamat e-mel perniagaan dan nombor telefon pejabat atau bimbit.
• Lokasi Pejabat & Penghantaran: Alamat premis perniagaan, nama bangunan, tingkat pejabat, dan arahan akses penghantaran di sekitar Kuala Lumpur, Selangor atau Putrajaya.
• Keperluan Mesin & Butiran Sebut Harga: Anggaran volum cetakan bulanan, keperluan warna atau hitam putih, saiz kertas (A4/A3), spesifikasi imbasan rangkaian, dan pilihan model mesin.
• Rekod Komunikasi Perniagaan: Salinan perbualan dan mesej melalui WhatsApp rasmi, pertukaran e-mel, dan nota perbualan telefon sokongan pelanggan.
• Data Permintaan Teknikal: Data teknikal biasa yang diterima semasa pelayar anda memuatkan laman web, termasuk alamat IP, jenis pelayar web, ciri peranti, cap waktu lawatan dan laman rujukan.
• Pilihan Privasi: Rekod kebenaran anda terhadap kandungan luar pilihan (seperti peta interaktif Google Maps dan video YouTube).
• Maklumat Pemohon Pekerjaan & Pengambilan: Apabila memohon jawatan kosong melalui e-mel, kami memproses nama penuh anda, nombor telefon, alamat e-mel, resume / CV, kelayakan akademik, sejarah kerjaya, serta butiran gaji semasa atau gaji jangkaan yang anda nyatakan secara sukarela.

Peringatan: Laman web ini tidak mengumpul nombor kad pengenalan peribadi (MyKad), maklumat biometrik, butiran kad kredit atau maklumat kewangan sensitif.

3. Sumber Maklumat

Data peribadi yang diproses oleh MYCOPIERS diperolehi melalui:

• Komunikasi Terus: Maklumat yang anda berikan secara sukarela apabila menghubungi talian WhatsApp rasmi, menelefon meja khidmat pelanggan, atau menghantar e-mel pertanyaan sebut harga.
• Interaksi Akaun Media Sosial Rasmi: Mesej atau komen yang dihantar ke akaun rasmi kami di Facebook, Instagram, Threads atau TikTok.
• Permintaan Laman Web: Data teknikal yang dihantar oleh pelayar web anda semasa melayari laman ini.

Pemberitahuan Penting: Kewujudan profil media sosial yang boleh dilihat secara umum bukan merupakan kebenaran automatik untuk MYCOPIERS memasukkan nombor atau e-mel anda ke dalam senarai pemasaran promosi.

4. Tujuan Pemprosesan Data

Kami memproses data peribadi bagi tujuan perniagaan yang sah dan khusus:

• Menilai keperluan pencetakan pejabat anda dan menyediakan sebut harga sewaan, pembelian atau servis mesin yang tepat.
• Menyelaraskan logistik penghantaran, pemasangan mesin di lokasi pejabat, tetapan sambungan komputer, dan taklimat penggunaan mesin.
• Melaksanakan penyelenggaraan berkala, menghantar juruteknik perkhidmatan untuk pembaikan, dan membekalkan toner serta alat ganti di bawah pakej sewa aktif atau perjanjian servis.
• Menguruskan perakaunan, pengeluaran e-Invois rasmi dan resit, serta mematuhi undang-undang percukaian dan syarikat di Malaysia.
• Memastikan keselamatan, kestabilan dan kelancaran operasi pelayan laman web daripada sebarang percubaan pencerobohan siber.
• Menghantar komunikasi perkhidmatan penting berkenaan sewaan aktif anda (seperti jadual ketibaan juruteknik atau notis penyelenggaraan).
• Sekiranya dipersetujui secara berasingan, memaklumkan promosi mesin fotostat, pelan naik taraf (seperti kemas kini Pelan Sewa RM55), atau tawaran perniagaan bermusim.
• Menilai kelayakan pemohon, mengkaji kesesuaian perjawatan, berhubung berkenaan permohonan kerja, menjadualkan temuduga, dan menguruskan keputusan pengambilan bagi kekosongan di MYCOPIERS. (Data permohonan kerja terhad secara eksklusif bagi tujuan pengambilan dan tidak sekali-kali dianggap sebagai izin pemasaran atau dihantar ke sistem pengiklanan).

5. Maklumat Wajib vs Maklumat Pilihan

Anda bebas melayari laman web ini tanpa menyerahkan sebarang maklumat peribadi.

Sekiranya anda ingin meminta sebut harga rasmi, demonstrasi mesin atau bantuan teknikal di tapak pejabat, maklumat perhubungan asas (nama, syarikat, lokasi dan nombor telefon) adalah wajib bagi membolehkan kami memproses permintaan tersebut. Sekiranya maklumat ini tidak diberikan, kami tidak dapat menyediakan cadangan komersial atau menghantar juruteknik ke pejabat anda.

Penyertaan dalam sebarang komunikasi promosi adalah pilihan sepenuhnya dan tidak menjadi syarat untuk mendapatkan sebut harga. Kami tidak mengamalkan syarat menyeluruh “dengan melayari laman web anda bersetuju dengan segalanya”.

6. Komunikasi Pemasaran Terus & Media Sosial

Kami mengendalikan saluran rasmi di Facebook, Instagram, Threads dan TikTok. Maklumat yang dihantar melalui saluran tersebut dikendalikan mengikut Notis ini dan terma platform berkenaan.

Cara Menolak / Menarik Balik Mesej Pemasaran: Anda berhak pada bila-bila masa untuk menghentikan penerimaan mesej promosi melalui langkah mudah berikut:

• Balas STOP kepada mana-mana mesej promosi WhatsApp yang diterima daripada staf kami.
• Hantar e-mel ke hello@mycopiers.my dengan tajuk “Personal Data / Privacy Request” untuk memohon pemberhentian mesej promosi.

Nota Operasi: Pasukan kami akan merekodkan permintaan anda secara manual dalam senarai pengecualian promosi. Penolakan mesej promosi tidak akan menjejaskan mesej operasi penting yang diperlukan untuk menyelenggara sewaan mesin sedia ada atau siasatan kerosakan mesin anda.

7. Amalan Pengiklanan & Pemasaran Semula (Remarketing)

Pemasaran semula bermaksud memaparkan iklan dalam talian kepada individu yang pernah melawati sesebuah laman web sebelum ini.

Infrastruktur Google Tag Manager & Mod Persetujuan: Laman web ini menyepadukan Google Tag Manager (ID kontena GTM-W9LW3F9D) yang dikawal rapi oleh Google Consent Mode v2. Semua kategori storan analitis dan pengiklanan (analytics_storage, ad_storage, ad_user_data, ad_personalization) ditetapkan kepada ditolak (denied) secara lalai. Skrip luaran GTM tidak akan dimuatkan sebelum anda memberikan persetujuan eksplisit untuk Analitis atau Pengiklanan dalam Tetapan Privasi. Memberi kebenaran untuk Google Maps semata-mata tidak akan memuatkan GTM.

Status Operasi Semasa: Walaupun infrastruktur GTM sedia dipasang dengan kawalan persetujuan, laman web MYCOPIERS tidak mengaktifkan sebarang piksel penjejak iklan pihak ketiga (seperti Meta Pixel), tidak menggunakan penjejakan penukaran pelayan API, dan tidak memuat naik senarai padanan audiens pelanggan ke rangkaian pengiklanan. Tag dalam kontena kekal tertakluk kepada pengesahan syarat persetujuan sebelum sebarang tag analitis atau pemasaran diaktifkan.

Sekiranya alatan pengiklanan diperkenalkan pada masa hadapan, ia tertakluk kepada kawalan persetujuan awal pada panel Tetapan Privasi, dan Notis ini akan dikemas kini sebelum pengaktifan. Tindakan menghubungi kami tidak memberi kuasa untuk memuat naik data anda ke platform pengiklanan pihak ketiga.

8. Kuki, Storan Pelayar & Kandungan Pihak Ketiga

Kami mengamalkan prinsip peminimuman data bagi storan peranti anda:

• Storan Asas (Pilihan Privasi): Kami menggunakan storan tempatan pelayar anda semata-mata untuk mengingati tetapan privasi yang anda pilih (contohnya sama ada anda membenarkan paparan peta interaktif). Storan ini tidak mengandungi identiti peribadi anda.
• Peta Interaktif Google Maps: Di halaman Hubungi Kami, peta interaktif disediakan untuk memudahkan navigasi ke pejabat Sunway Damansara kami. Bagi melindungi privasi anda, peta ini tidak dimuatkan secara automatik. Ia hanya bersambung ke pelayan Google LLC setelah anda menekan “Load Google Map” atau membenarkan kandungan luar dalam Tetapan Privasi. Apabila dimuatkan, alamat IP anda dihantar ke Google tertakluk kepada Dasar Privasi Google.
• Video Pengenalan YouTube: Di halaman Tentang Kami, video pengenalan mengenai MYCOPIERS dihoskan di YouTube (Google LLC). Bagi memelihara privasi anda, video ini tidak dimuatkan secara automatik, dan tiada sambungan rangkaian atau data dihantar ke YouTube sebelum kebenaran diberikan. Pemain video hanya bersambung ke pelayan YouTube/Google apabila anda menekan “Load YouTube Video” atau membenarkan kandungan luar dalam Tetapan Privasi. Apabila dimuatkan, pelayan YouTube/Google akan memproses metadata permintaan rangkaian teknikal pelayar anda (termasuk alamat IP) dan mungkin menetapkan kuki YouTube, tertakluk kepada Dasar Privasi Google . Anda juga boleh menonton video tersebut secara terus di YouTube tanpa memuatkan pemain interaktif ini.
• Google Tag Manager & Tag Pengukuran: Sekiranya anda memberi persetujuan untuk Prestasi & Analitis dalam Tetapan Privasi kami, Google Tag Manager dimuatkan secara tak segerak (asynchronous) untuk mengukur metrik navigasi tanpa nama. Apabila dibenarkan, Google mungkin menetapkan pengecam pengukuran standard (seperti _ga). Sekiranya anda menarik balik persetujuan, pilihan anda dikemas kini serta-merta, isyarat persetujuan ditukar kepada ditolak, dan kuki pengukuran dipadamkan.
• Media Setempat: Imej dan video latar belakang dihoskan terus dari direktori media tempatan laman web ini, mengelakkan sebarang penjejakan pihak ketiga.

9. Penerima Data Peribadi

Kami tidak menjual, menyewa atau memperdagangkan data peribadi anda kepada mana-mana pihak. Data peribadi hanya boleh diakses oleh:

• Kakitangan pentadbiran, jualan, logistik dan teknikal yang diberi kuasa di L & S Grower Technology Sdn Bhd. Bagi permohonan pekerjaan, akses terhad secara ketat kepada pengurus pengambilan dan kakitangan yang terlibat dalam penilaian calon.
• Penyedia infrastruktur pengehosan awan (contohnya Vercel Inc.) bagi tujuan penghantaran laman web yang selamat.
• Penyedia perkhidmatan telekomunikasi dan pesanan (contohnya WhatsApp / Meta Platforms) untuk menyampaikan maklum balas yang anda minta.
• Pihak berkuasa undang-undang atau percukaian (seperti Lembaga Hasil Dalam Negeri / LHDN atau Polis Diraja Malaysia) apabila diwajibkan secara sah oleh undang-undang.

10. Status Borang & Integrasi CRM

Kod sumber laman web ini mengandungi bekas persembahan (container) yang disediakan untuk kemungkinan sambungan borang sebut harga rasmi pada masa hadapan (seperti GoHighLevel / GHL).

Status Semasa: Bekas ini belum dikonfigurasi (`enabled = false`), tidak memuatkan sebarang skrip luar, dan tidak mengumpul sebarang data borang. Semua pertanyaan sebut harga dikendalikan secara langsung melalui WhatsApp, telefon atau e-mel.

11. Pemindahan Data ke Luar Malaysia

Walaupun operasi komersial, gudang dan bengkel kami bertempat sepenuhnya di Petaling Jaya, Malaysia, perkhidmatan teknikal pengehosan awan dan infrastruktur komunikasi global mungkin memproses data teknikal di pelayan luar negara.

Sekiranya berlaku pemindahan rentas sempadan, kami mengambil langkah wajar bagi memastikan penyedia perkhidmatan mematuhi standard perlindungan data yang setara dengan kehendak APDP di Malaysia.

12. Tempoh Penyimpanan Data

Kami tidak menyimpan data peribadi tanpa had masa. Data hanya disimpan selama mana yang diperlukan untuk memenuhi tujuan ia dikumpulkan:

• Rekod Kontrak Sewa & Pelanggan Aktif: Disimpan sepanjang tempoh sewaan berkuat kuasa ditambah tempoh statutori yang ditetapkan oleh undang-undang cukai dan syarikat Malaysia (kebiasaannya sehingga tujuh tahun).
• Pertanyaan Sebut Harga Am: Disimpan untuk tempoh operasi yang munasabah bagi memudahkan susulan, dan dihapuskan sekiranya tidak menjadi urusan rasmi.
• Permohonan Pekerjaan & Resume: Disimpan mengikut prinsip berasaskan tujuan hanya selama mana yang perlu bagi menilai kesesuaian calon, memuktamadkan pengambilan bagi jawatan berkenaan, atau menjawab pertanyaan berkaitan, selepas itu permohonan calon yang tidak berjaya dipadamkan secara selamat.
• Rekod Pengecualian Pemasaran: Rekod minimum permintaan henti promosi disimpan bagi memastikan kakitangan kami tidak menghubungi anda untuk tujuan pemasaran pada masa hadapan.

13. Amalan Keselamatan

Kami mengamalkan langkah keselamatan teknikal, operasi dan organisasi yang munasabah untuk melindungi data peribadi daripada kehilangan, penyalahgunaan, pengubahsuaian, capaian tanpa kebenaran atau pendedahan tidak sengaja. Ini termasuk penyulitan HTTPS/TLS semasa penghantaran dan kawalan akses kakitangan terhadap fail pelanggan.

Penafian: Walaupun langkah keselamatan diambil, tiada kaedah penghantaran data melalui Internet atau storan elektronik yang dijamin kebal 100%, dan kami tidak dapat menjamin keselamatan mutlak terhadap sebarang kemungkinan serangan siber.

14. Hak Anda di Bawah Akta Perlindungan Data Peribadi 2010

Tertakluk kepada peruntukan undang-undang dan pengesahan identiti anda, anda mempunyai hak-hak berikut di bawah undang-undang Malaysia:

• Hak Akses: Memohon salinan data peribadi anda yang dipegang oleh MYCOPIERS.
• Hak Pembetulan: Memohon pembetulan data peribadi yang tidak tepat, tidak lengkap atau mengelirukan.
• Hak Menarik Balik Persetujuan: Menarik balik persetujuan yang diberikan sebelum ini bagi mesej promosi.
• Hak Menghalang Pemasaran Terus: Memohon agar kami berhenti menghubungi anda untuk tujuan promosi langsung.
• Hak Menghalang Pemprosesan Yang Menyebabkan Kerosakan/Kesusahan: Memohon sekatan pemprosesan sekiranya ia mendatangkan kesusahan atau kerosakan yang tidak wajar.
• Kebolehbawaan Data (Data Portability): Menerima data anda dalam format yang berstruktur dan lazim digunakan sekiranya terpakai di bawah undang-undang dan boleh dilaksanakan secara teknikal.

15. Pindaan Notis & Perhubungan Korporat

Kami berhak meminda Notis ini dari semasa ke semasa selaras dengan perubahan operasi perniagaan atau kehendak perundangan di Malaysia. Sebarang pindaan penting akan disiarkan pada laman web ini.